Design Goals and Principles
- Get concrete and committed to a working definition of collaboration
- Practice asking generative questions
- Practice listening and reflecting
- Practice starting small. Collective processes don’t have to be big.
- Understand the importance of What and Why questions (vs How)
- Revisit project frameworks building on insights from today
Workout Plan
What Happened
Overall
- Started and ended on time! Reflected a more streamline design which I still had to scale back slightly on-the-fly. However, design was mostly on point this time.
Listen and Reflect
- Largely stuck with the design.
- Quickly converged on a good framework.
- I was more active in coaching this time than I was last week. Focused on avoiding yes/no questions, updating the artifact to reflect the changing conversation, wrapping up the work by making open questions explicit. My involvement this time raises question about how many more participants I can accommodate if there are going to be multiple simultaneous conversations.
- Definitely had to restrain myself from participating in the conversation. (E.g. Importance of meaningful, concrete results in effective collaboration? Importance of ground rules?) My role is to create the space for the participants to explore and come to their own answers. Need to explore the balance between holding the space and participating in it.
Person-on-the-Street
- Largely stuck with the design.
- Updated the name to be gender-neutral!
- Location was a bit challenging, since it was largely commuter traffic near FiDi — people on the way to work. Participants adapted well and did two solid interviews.
- Amazing how two additional data points both reinforced and enriched the effective collaboration framework.
Homework
- Homework feels useful, but a little complicated. Seems like it went well and was valuable, though.
Lessons Learned
Went Well | Could Be Better |
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